If for any reason you are not satisfied with our products, we will assist you with a prompt credit or exchange.
Please read Our Policy and Return Process below carefully to ensure your return eligibility:
- All returns and exchanges including manufacturer defects must be requested within 7 days of receipt.
- For manufacturer-defected items, please provide photos of the damages, style number, and invoice number in the initial return request.
- Items must be returned in their original condition, unworn, unwashed, undamaged, unused, and with their original tags intact.
- All returns will be applied as store credit. Credit card refunds will need to be reviewed.
- Store credit will be issued after the return is received and inspected by our return department.
- All sale items are FINAL SALE and not eligible for return or exchange.
- All items under the "Single Pieces" category are FINAL SALE and not eligible for return or exchange.
- All returns that surpass the 7-day return request period are subject to a 30% restocking fee.
- All returns must have a Return Merchandise Authorization Number (RMA#) issued by Dress Forum in order for the claim to be processed.
- Returned merchandise must be mailed out within 5 business days from the time you receive the return shipping label.
To initiate a return, simply email firstname.lastname@example.org
We will issue a Return Merchandise Authorization Number (RMA#), a Return Merchandise Authorization Request Forum (RMA Request Form), and a return shipping label.
You MUST include a hard copy of a filled-out RMA Request Form in the return package. We do not accept returns without a RA# and a RA Request Forum.
If you have any further questions please email us at email@example.com